Our authentication provider's service has been restored, and we are no longer seeing issues with logging into Woodpecker. A root cause analysis (RCA) will be posted on their status page within 14 days (https://status.auth0.com/incidents/s89pfn7shnk8). We sincerely apologize for the inconvenience this has caused. Please feel free to reach out with any questions or concerns: help@woodpeckerweb.com
Posted Apr 25, 2023 - 21:36 UTC
Monitoring
Auth0 has implemented a fix. We are monitoring login issues as a result of this fix, and will update this page as a result.
Posted Apr 25, 2023 - 21:08 UTC
Investigating
Users are experiencing difficulty with logging into Woodpecker through the dashboard and from the add-in. We have isolated this issue to our authentication provider (auth0). We are monitoring the auth0 (https://status.auth0.com/) for updates, and will update this page as we learn more.
Posted Apr 25, 2023 - 20:51 UTC
This incident affected: Add-in, Dashboard and Third Party Services (Auth0 - https://status.auth0.com/).