Intermittent connectivity issues

Incident Report for Woodpecker

Resolved

This incident has been resolved.

Posted Mar 03, 2021 - 17:25 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 03, 2021 - 16:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 03, 2021 - 16:41 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 03, 2021 - 16:41 UTC

Identified

We have identified an issue with our payment processing provider and are currently working on a fix.

Posted Mar 03, 2021 - 16:27 UTC

Update

We are continuing to investigate this issue.

Posted Mar 03, 2021 - 16:27 UTC

Investigating

We are currently investing elevated backend error rates.

Posted Mar 03, 2021 - 16:21 UTC

This incident affected: Add-in and Dashboard.